In early 2002, BIW continued to make great strides, agreeing new corporate deals with Sainsbury's and Kajima, and winning major new projects for Ocado, housebuilders Crest Nicholson and the Peabody Trust, and O2. By the end of the year, BIW collaboration technology was now being used by over 20,000 people, from 2500 companies, on more than 1000 projects, worth around £10bn.

2002 was also significant for the publication of the Strategic Forum for Construction's Accelerating Change. This major industry report explicitly recommended integration of both the entire team and its ICT. It envisaged an industry characterised by:

"Integrated teams, created at the optimal time in the process and using an integrated IT approach, that fully release the contribution each can make and equitably share risk and reward in a non-adversarial way" (p.10).

In June 2003, a major landmark was the first independent research confirming BIW's leadership: Compagnia said BIW had a 26.4 per cent share of the UK market for construction collaboration systems, well ahead of its nearest rivals. It also had the largest user group (23,000) of the nine providers surveyed, and received the highest user rating (8.5 out of 10) among the pure collaboration providers. Before the year was out, BIW CEO Colin Smith had also helped instigate the formation of a specialist trade association, the Network for Construction Collaboration Technology Providers (NCCTP).